Returns & Exchanges
At Team Wendy, we want you to be completely satisfied with your purchase. If your new fashion items don't meet your expectations, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Start Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all original tags and labels are still attached to the garments.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Take your package to the nearest authorized carrier location; once we receive and inspect your items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing